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Fixed fee items:
One off callout charge: £35.00 (within a 10 mile radius, additional mileage charged at £0.50 per mile)
This includes a free initial PC health check and investigation of any problem and rectification or recommendations to resolve the issue. Logmein software can be installed for future support issues.
Broadband installation: £50.00
This includes setting the hardware up supplied by your internet provider so that you can access the internet and receive email. (different hardware can be supplied on request at extra cost).
Wireless broadband installation: £55.00
This includes setting the hardware up supplied by your internet provider so that you can access the internet and receive email. (different hardware can be supplied on request at extra cost). It also includes configuring 1 wireless capable laptop to communicate with your wireless router.
Initial new PC setup: £40.00
This includes configuring a new computer to work as required and at optimum performance dependent on it's operating system and specification.
Important File Backup: £35.00
This includes copying important files to either external hard disk or usb memory stick. It can also include installation of rback backup software if required.
Support Contract: £20.00 per month (maximum of 2 computers, minimum contract length 12 months)
This includes free initial PC health check, email support, free skype support, remote assistance (an initial visit is required to enable this) utilizing logmein, the No 1 remote support software. This enables any internet connected computer to be controlled from another computer meaning most problems can be fixed without an 'on site' visit taking place.
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